Orders placed before 11am Mon-Fri will be sent that day where possible, there may be a slight delay during busy periods. Orders are not despatched on Saturdays, Sundays or English public holidays. Orders will be sent out via Royal Mail (or in some cases we may need to use another courier) and will require a signature. To make sure you receive your order promptly, please ensure someone is available to sign for your parcel. 

Your order will normally be delivered between 9:00am and 6:00pm Monday-Friday, please ensure you are home to accept delivery.  If you instruct the delivery company to leave the goods unattended, we cannot be held responsible for loss or damage. If you should change the delivery address once the goods have been dispatched, we reserve the right to pass on any extra charges made by our carriers for redirecting your delivery.

Please inspect your goods on delivery, any goods found to be damaged or missing must be notified to us within 48 hours.

If for reasons beyond our control we are prevented from delivering your goods, we will put things right as soon as we can, however we cannot be responsible where this causes a delay/ failure in delivering your goods.

Free delivery is available on orders where the goods cost more than £70.00